Complete Platform Handbook

Your Salary, On Time, Every Time

Version 1.0 | January 2026

Eliminating late and erratic salary payments across Africa

Table of Contents

  1. Introduction
  2. The Problem We Solve
  3. How Every27 Works
  4. Getting Started
  5. For Companies
  6. For Employees
  7. Pricing & Fees
  8. Salary Advance
  9. The 27th - Payday
  10. Security & Trust
  11. Frequently Asked Questions
  12. Contact & Support

1. Introduction

What is Every27?

Every27 is a modern payroll management platform designed specifically for African businesses. We ensure that employees receive their salaries on time, every time - specifically on the 27th of every month.

Our Mission

To eliminate late and erratic salary payments across Africa by providing a reliable, automated payroll solution that benefits both employers and employees.

Our Promise

"Your salary, on the 27th, every month - guaranteed."

For Companies

Automated payroll processing, reduced administrative burden, and improved employee satisfaction.

For Employees

Predictable payments, salary advance options, and complete financial transparency.

For Africa

Building trust, improving productivity, and creating financial stability across the continent.


2. The Problem We Solve

The Reality of Salary Payments in Africa

Millions of workers across Africa face a common challenge: unpredictable salary payments. This creates:

πŸ’Έ Financial Stress

Employees cannot plan their finances effectively

πŸ“‰ Reduced Productivity

Workers distracted by financial uncertainty

🀝 Trust Issues

Damaged employer-employee relationships

🌍 Economic Impact

Delayed payments ripple through families and communities

Common Causes of Late Payments

The Every27 Solution

Automates payroll processing - No manual intervention needed
Ensures timely payments - Every 27th, without fail
Provides financial flexibility - Salary advances for employees
Builds accountability - Transparent tracking for all parties

3. How Every27 Works

The Every27 Ecosystem

Simple 4-Step Process

Company Onboarding

Request an invite, submit documentation, get approved, and complete your profile setup.

Add Your Employees

Create employee accounts with their details, set salaries, and they receive login credentials via email.

Fund Your Wallet

Add funds to your company wallet via XpressPayments or bank transfer. Funds are held securely until payday.

Automatic Payday

On the 27th, we automatically process payroll. Employees get paid and can withdraw to their bank accounts!

How Money Flows

β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚                   EVERY27 PLATFORM                      β”‚
β”œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€
β”‚                                                         β”‚
β”‚   β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”                   β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”  β”‚
β”‚   β”‚   COMPANY    β”‚                   β”‚   EMPLOYEE   β”‚  β”‚
β”‚   β”‚   WALLET     β”‚ ──On the 27th──▢  β”‚    WALLET    β”‚  β”‚
β”‚   β”‚              β”‚   Auto-Transfer   β”‚              β”‚  β”‚
β”‚   β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜                   β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜  β”‚
β”‚         β–²                                    β”‚          β”‚
β”‚         β”‚                                    β–Ό          β”‚
β”‚   Fund Wallet                          Withdraw to      β”‚
β”‚   (XpressPayments                      Bank Account     β”‚
β”‚    or Bank Transfer)                   (XpressPayments) β”‚
β”‚                                                         β”‚
β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜
            

4. Getting Started

For Companies

Eligibility Requirements

To join Every27, your company must:

Registration Process

Request Invite
Visit www.every27.com, click "Request Access", fill out the form, and submit.
Document Submission
Upload your CAC Certificate, provide company contact information and authorized representative details.
Review & Approval
Our team reviews your application (1-3 business days) and sends email notification.
Account Setup
Log in, complete your profile, set up your wallet, and start adding employees.

For Employees

Note: Employees don't register directly. Here's what to expect:
  1. Your company adds you to the Every27 platform
  2. You receive an email with your login credentials
  3. Log in to your personal dashboard
  4. Update your password for security
  5. Add your bank details for withdrawals
  6. Start using the platform!

5. For Companies

Company Dashboard Overview

Your dashboard provides:

πŸ’° Wallet Balance

Current funds available

πŸ‘₯ Employee Count

Total active employees

πŸ“Š Payroll Summary

Upcoming payment obligations

πŸ“œ Transaction History

All wallet activities

Managing Employees

Adding a New Employee

  1. Navigate to "Employees" section
  2. Click "Add New Employee"
  3. Enter employee details (name, email, phone, salary)
  4. Click "Create Account"
  5. Employee receives login credentials via email

Employee Information Required

Field Required Notes
Full Name Yes As it appears on bank account
Email Yes Used for login and notifications
Phone Number Yes For verification and alerts
Monthly Salary Yes Gross monthly salary amount
Department No For organization purposes
Bank Details No Can be added by employee

Adjustments: Bonuses, Deductions & Allowances

You can add various adjustments to employee payroll:

βž• Bonuses

Add extra compensation for performance or special occasions

βž– Deductions

Apply deductions for loans, advances, or other reasons

πŸ’Ό Allowances

Add transport, housing, or other allowances

Important: All adjustments are visible to employees in their dashboard with the reason provided.

Funding Your Wallet

Option 1: XpressPayments (Instant)

  1. Click "Fund Wallet"
  2. Enter amount
  3. Select "Pay with XpressPayments"
  4. Complete payment
  5. Wallet credited instantly βœ“

Option 2: Bank Transfer (Manual)

  1. Click "Fund Wallet"
  2. Select "Bank Transfer"
  3. Make transfer to our provided bank details
  4. Upload payment receipt on the platform
  5. Our team verifies and credits your wallet (within 24 hours)

Salary Advance Control

Companies have full control over the salary advance feature:


6. For Employees

Employee Dashboard Overview

Your personal dashboard shows:

πŸ’³ Wallet Balance

Money available for withdrawal

πŸ’΅ Salary Information

Your monthly salary and breakdown

⚑ Advance Status

Current advance balance (if any)

πŸ“… Next Payday

Countdown to the 27th

Understanding Your Wallet

Your Every27 wallet is where your salary is deposited. Think of it as your personal account within the platform.

Wallet Activities Include:

Viewing Your Salary Breakdown

Component Description
Base Salary Your standard monthly salary
Bonuses Additional payments from employer
Allowances Transport, housing, etc.
Deductions Any amounts deducted by employer
Advance Repayment If you took a salary advance
Net Salary Final amount credited to wallet

Withdrawing Your Funds

How to Withdraw

Go to "Withdraw" section
Enter withdrawal amount
Confirm your bank details
Click "Withdraw"
Funds sent to your bank account βœ“

Withdrawal Information

Feature Details
Processing Time Near-instant via XpressPayments
Minimum Amount No minimum
Maximum Amount Your available balance
Fees Standard bank transfer fees apply
Important: Ensure your bank account name matches your name on Every27 to avoid withdrawal issues.

7. Pricing & Fees

Transparent Pricing

Every27 believes in clear, straightforward pricing with no hidden fees.

Fee Structure

Fee Type Amount Description
Access Fee ₦1,500/employee/month Platform access for each employee
Transaction Fee 7% Applied only on salary advances

How Access Fees Work

Example Calculation

Company: ABC Limited
Active Employees: 20
Monthly Salaries Total: ₦2,000,000

Access Fees: 20 Γ— ₦1,500 = ₦30,000
Total Required in Wallet: ₦2,030,000

On the 27th:
1. Access Fees Deducted: ₦30,000
2. Salaries Paid: ₦2,000,000
                

What's Included

Your access fee covers:

βœ“ Unlimited wallet funding

βœ“ Automated payroll processing

βœ“ Employee self-service portal

βœ“ Email notifications

βœ“ Transaction history

βœ“ 2FA security

βœ“ Customer support

βœ“ Reports & analytics


8. Salary Advance

What is Salary Advance?

Salary Advance allows employees to access a portion of their earned salary before the official payday. It's a financial tool designed to help employees manage unexpected expenses.

How It Works

Employee requests an advance through their dashboard
System validates eligibility and amount
Funds are credited to employee's wallet instantly
On the 27th, advance + fee is deducted from salary
Remaining salary is credited to wallet

Eligibility Criteria

Requirement Details
Employment Period Must be on platform for at least 1 month
Company Approval Company must have feature enabled
Individual Status Not blocked by employer
Outstanding Balance Current owing must allow new advance within limit

Advance Limits

Maximum Advance

75%

of monthly salary

Multiple Advances

βœ“

Allowed (within 75% total limit)

Example

Employee Salary: ₦100,000
Maximum Advance: ₦75,000 (75%)

Scenario 1:
- Takes ₦30,000 advance
- Can still take up to ₦45,000 more

Scenario 2:
- Takes ₦75,000 advance
- Cannot take any more until repaid
                

Transaction Fee

A 7% transaction fee applies to all salary advances:

Advance Amount Fee (7%) Total Repayment
₦10,000 ₦700 ₦10,700
₦25,000 ₦1,750 ₦26,750
₦50,000 ₦3,500 ₦53,500
₦75,000 ₦5,250 ₦80,250

Repayment

Repayment Example

Employee: John Doe
Salary: ₦100,000
Advance Taken: ₦50,000
Transaction Fee: ₦3,500
Total Owing: ₦53,500

On the 27th:
- Gross Salary: ₦100,000
- Less Advance Repayment: ₦53,500
- Net Credited to Wallet: ₦46,500
                
Important Notes:
  • No Partial Repayment: Full advance + fee is deducted on payday
  • Multiple Advances: Total owing cannot exceed 75% + fee
  • Company Control: Your employer can enable/disable this feature

9. The 27th - Payday

Why the 27th?

We chose the 27th because:

What Happens on the 27th

Every 27th of the month, our system automatically:

Check Company Wallet Balance
Deduct Access Fees (₦1,500 Γ— employees)
Verify Remaining Balance Covers All Salaries
For Each Employee:
a. Calculate gross salary + adjustments
b. Deduct any salary advance owing
c. Credit net amount to employee wallet
Send Notifications to All Parties

Processing Rules

Scenario What Happens
Wallet has sufficient funds Full payroll processed
Wallet insufficient for salaries Access fees deducted, salaries skipped
27th falls on weekend/holiday Processing still happens on the 27th

Notifications

On payday, all parties receive email notifications:

Company Receives:

  • Payroll summary
  • Total amount disbursed
  • New wallet balance
  • Any issues encountered

Employees Receive:

  • Salary credit confirmation
  • Breakdown (gross, deductions, net)
  • New wallet balance
  • Withdrawal instructions

If Payroll Cannot Process

If your company's wallet is insufficient:
  1. Access fees are still deducted
  2. Salaries are not paid
  3. Company receives alert notification
  4. Employees are notified of the delay

Company Action Required: Fund wallet immediately and contact Every27 support for manual processing.


10. Security & Trust

Our Security Measures

Every27 takes security seriously. We implement:

πŸ” Two-Factor Authentication (2FA)

  • Required for all logins
  • 6-digit code sent to email
  • Codes expire after 10 minutes
  • Protects against unauthorized access

πŸ”’ Data Encryption

  • All data encrypted in transit (SSL/TLS)
  • Sensitive data encrypted at rest
  • Bank details stored securely
  • Regular security audits

πŸ›‘οΈ Account Protection

  • Strong password requirements
  • Session timeout for inactivity
  • Login attempt monitoring
  • Suspicious activity alerts

Platform Trust Features

For Companies

For Employees

Our Commitments

Privacy: We never share your data with third parties
Transparency: All fees and processes are clearly communicated
Reliability: 99.9% uptime commitment
Support: Dedicated customer support team

11. Frequently Asked Questions

General Questions

Q: What is Every27?

A: Every27 is a payroll management platform that ensures employees receive their salaries on the 27th of every month, solving the problem of late and erratic payments.

Q: Why is it called Every27?

A: Because we process and pay salaries every 27th of the month, without fail.

Q: Is Every27 available outside Nigeria?

A: Currently, we operate only in Nigeria. We plan to expand to other African countries soon.


Company Questions

Q: How do I sign up my company?

A: Visit www.every27.com, click "Request Access," and submit your company details. Our team will review and approve your application.

Q: What documents do I need?

A: You'll need your CAC Certificate or Business Registration document.

Q: How long does approval take?

A: Typically 1-3 business days after submitting all required documents.

Q: What if I don't have enough funds on the 27th?

A: Access fees will be deducted, but salaries won't be processed. You'll need to fund your wallet and contact support.


Employee Questions

Q: How do I create an account?

A: You don't create one directly. Your employer adds you to the platform, and you receive login credentials via email.

Q: When do I get paid?

A: On the 27th of every month.

Q: Can I take a salary advance?

A: Yes, if you've been on the platform for at least 1 month and your company has enabled the feature.

Q: What's the maximum advance I can take?

A: Up to 75% of your monthly salary.

Q: Is there a fee for salary advance?

A: Yes, a 7% transaction fee is added to your repayment amount.


Security Questions

Q: Is my money safe?

A: Yes. We use bank-grade security measures and your funds are held securely until disbursement.

Q: What is 2FA?

A: Two-Factor Authentication. After entering your password, you'll receive a code via email to verify it's really you.


12. Contact & Support

Get in Touch

We're here to help you succeed with Every27.

πŸ“§ General Inquiries

Email: hello@every27.com

Response Time: Within 24 hours

πŸ†˜ Customer Support

Email: support@every27.com

For: Account issues, help with platform features

πŸ’Ό Business Inquiries

Email: business@every27.com

For: Partnerships, enterprise solutions

βš™οΈ Technical Support

Email: tech@every27.com

For: Integration support, API access, technical issues

βš–οΈ Legal Matters

Email: legal@every27.com

For: Contracts, compliance, legal inquiries

πŸ”’ Security Issues

Email: security@every27.com

For: Report security vulnerabilities or fraud

Office Address

Every27 Limited
[Office Address]
Lagos, Nigeria

Operating Hours

Monday - Friday 8:00 AM - 6:00 PM (WAT)
Saturday 9:00 AM - 2:00 PM (WAT)
Sunday Closed

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